This Privacy Policy governs the manner in which BoSuns Lodge collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://bosunslodge.co.uk website (“Site”). This privacy policy applies to the Site.
Who we are
- BoSuns Lodge is a bed and breakfast establishment located on the Isle of Wight, off the South Coast of the United Kingdom. Our website address is https://bosunslodge.co.uk. For further information, please contact us at info@bosunslodge.co.uk
What information do we collect?
- When Users visit our Site, we may automatically collect certain information about their device, including their IP address, browser type, referring/exit pages, and operating system. We may use cookies or similar technologies to track user activity on our Site.
- We also collect personal information from Users who book a stay at BoSuns Lodge. This information may include the User’s name, email address, phone number, and payment information.
What cookies do we use?
The collected information is stored in the site’s database and retained for 30 days.
How do we use the collected information?
BoSuns Lodge may collect and use Users’ personal information for the following purposes:
- To process bookings and reservations: We use Users’ personal information to process and manage their bookings and reservations.
- To improve customer service: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To send periodic emails: We may use Users’ email addresses to send them information and updates pertaining to their bookings and reservations.
How do we protect your information?
- We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of user’s personal information and data stored on our Site.
Sharing your personal information
- We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.
Third-party websites
- Users may find content on our Site that links to third-party websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Your rights
- Users have the right to access, rectify, erase, restrict processing, and data portability of their personal data. Users also have the right to object to processing, including for direct marketing purposes.
Data retention and deletion
- We will not retain User’s personal information for longer than necessary to fulfil the purposes for which it was collected or as required by applicable laws and regulations. After this time, we will securely delete or destroy the information.
Changes to this privacy policy
- BoSuns Lodge has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contacting us
- If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@bosunslodge.co.uk.